Most customers praise AC Cool N Care's quick turnaround and knowledgeable staff like Ahmad and Usman, with many returning for repeat work. However, several reviewers report units remaining uncold after servicing, surprise gas charges (RM120 for 40 psi), and missing receipts, raising concerns about value and transparency.
Most recent feedback is five years old and praises responsive scheduling, skilled staff, and reasonable rates. One significant complaint from that era documented incomplete repair work that another technician had to correct; the company's follow-up helped. Current contactability is unclear.
Every review highlights speed and professionalism. Technicians arrive on time, diagnose issues correctly, and complete work quickly. Many mention noticeably colder airflow or quieter operation immediately after service, with one reviewer noting their son slept better that night. Servicing gets the most detailed praise: units are dismantled piece by piece, all components thoroughly washed, and external fittings checked. Technicians named Venus and Benny are mentioned by name. Pricing is consistently called fair. No appointments appear backed up, and one first-time customer found the team patient even when a condo permit delay added 20 minutes to the job.
Most visits go smoothly: technicians arrive promptly, complete work without fuss, and charge fair rates. One customer reported a technician broke an air conditioner panel during cleaning, then denied damage occurred. Management later admitted only to gluing it, rather than addressing the fault directly or offering a replacement. For most, speed and pricing outweigh concerns, but accountability matters to some. Aircond 99 handles wall-mounted units, cassettes, and gas refills in homes across Kuala Lumpur and Selangor. Customers praise staff friendliness and quick turnaround times. The business's website lists chemical wash and inspection services alongside basic maintenance and repairs. One reviewer secured a same-day appointment with technician Jaswinder, which impressed them more than any competitor.
Last updated 2026-08-30
