Privacy policy

This privacy policy covers Malaysia Air Conditioning Contractor Guide, an independent directory of air conditioning contractor businesses in Malaysia. The site is published by Meridian Guides, who is responsible for the information described below. Questions about any of it can go to hello@meridianguides.my.

What we collect

When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.

Where form submissions go

Your submission goes through our lead-capture processor, which delivers it to the air conditioning contractor business you enquired about and to the site operator. Those are the only recipients of a form submission.

Cookies and local storage

To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.

Analytics

This site may run Google Analytics and Google Tag Manager. Where analytics is enabled, those services may set cookies to measure visits and page use, under Google’s own privacy terms.

Services this site loads

Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.

Business listing information

The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.

Access, deletion, and retention

We keep enquiry details for as long as they are needed to route and follow up your enquiry. To ask what we hold about you, or to have it corrected or deleted, contact hello@meridianguides.my.