21 low data
Aircon service
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
24/7 Emergency CalloutAircon Installation
Ac Cool N Cool Engineering Aircond service
24/7 Emergency CalloutAircon InstallationCommercial & Industrial AirconResidential / Home Aircon SpecialistAircon Servicing & Chemical WashAircon Repair
- Services
- 24/7 Emergency Callout, Aircon Installation, Commercial & Industrial Aircon
- Reviews
- 749
What recent reviews say
Ac Cool n Cool has built strong reputation over 20 years, with technicians routinely named as the reason for repeat bookings. Hassan, Shahid, Qasim, Bilal, and Uzair receive consistent praise for speed, professionalism, and honest diagnosis. The team cleans thoroughly, quotes transparently, and arrives on time with proper equipment for residential and commercial work.
One complaint stands out: a customer sent an inexperienced technician who failed to diagnose the actual problem (dirty filter, not just gas), blamed low gas without inspection, and left the unit broken a month later. Most other reviews describe fast turnaround, fair pricing, neat workmanship, and a 3-month installation warranty that beats the standard 1-month offer. Responsive to WhatsApp bookings even outside hours.
Praised for
- named skilled technicians praised by name
- fast and punctual appointments
- honest diagnosis and transparent pricing
- thorough chemical cleaning and maintenance
- 3-month installation warranty (above standard)
- professional workmanship and attention to detail
Watch-outs
- inexperienced technician on gas diagnostics
- missed root cause (blamed gas without thorough inspection)
- recurring issues after service
punctualfast-responsefair-pricingskilled-technicianprofessional-serviceclean-workmanshipwell-equippedresponsive-emergency
Best for: Homeowners and business managers needing fast, honest servicing with named, reliable technicians.
Think twice if: One customer reported an inexperienced technician who missed the root cause and blamed low gas instead of thorough inspection, leaving the unit broken later.
Strengths
- named technician teams consistently praised for speed and honesty
- 3-month installation warranty (above industry standard)
- responsive WhatsApp booking with fast confirmation
- thorough chemical cleaning and water-leakage fixes
Worth knowing
- Named technician teams: Hassan, Gurmeet Singh, Shahid, Qasim, Bilal, Uzair, and Hj I cited by name for reliability
- 3-month installation warranty (non-standard, above 1-month typical)
- WhatsApp booking available 24 hours including nights
- Text reminder 30 minutes before arrival
- Hassan known for gas leak diagnosis
- Offered discount: up to 10% off all aircon service (as stated on website)
What reviews say by service
- Aircon Servicing & Chemical Wash
- Praised for thorough chemical cleaning, water leakage fixes, and honest assessment of actual problems.
- Aircon Installation
- Professional piping and workmanship noted; 3-month warranty and cleanup included.
- Aircon Repair
- Fast gas leak diagnosis and repair by Hassan; one case of missed root cause on weak cooling.
- Residential / Home Aircon Specialist
- Praised for care with household items, transparent pricing, and efficient multi-unit servicing.
- Commercial & Industrial Aircon
- Commercial service listed; residential reviews dominate but no commercial-specific complaints.
How it compares
- Rated 4.7 against a 4.61 average across the 188 24/7 emergency callout businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 69
Profile completeness 100
Verification 30
Rating breakdown
5
675
4
32
3
2
2
2
1
38
Common questions
- How quickly can you book an appointment?
- WhatsApp booking is available 24 hours, including nights. They confirm within hours. Appointments can often be scheduled within one day.
- Do you offer a warranty on installation?
- Yes, 3 months on installation work (above the standard 1-month offer most contractors provide).
- Which areas do you serve?
- They serve Ampang, Ara Damansara, Ampang Hilir, Batu Caves, Bandar Sunway, Bandar Tasik Selatan, Taman OUG, One Utama, and surrounding areas in the Klang Valley.
Similar air conditioning contractors nearby
77
Unique Cold & Cool Aircond Services
5.0(14)✓ Google-verified
All 14 reviews award five stars. Customers highlight fast emergency response (same-day repairs), professional diagnosis, and transparent pricing without upselling. Named technicians Khurram and Hamza lead cleaning and chemical treatment work that leaves units cooling significantly better.
Aircon Servicing & Chemical WashAircon InstallationAircon Repair
91
FAST AIRCOND SERVICES & ENGINEERING
4.8(383)✓ Google-verifiedPublishes prices
Staff arrive on time or early and complete jobs in under an hour, with technicians like Asghar, Rana, Sajawal, and Hassan explaining the work step by step and showing photos afterward. The team handles everything from wall-mounted units to centralized ducted systems, stays flexible when customers ask for extra work, and rarely appears in the one to two-star reviews that make up only 4% of their 383-review base. Service spans residential cleanings, installation swaps, and commercial refrigeration work. Named technicians consistently earn mention for efficiency and transparency about what needs doing and what does not. Water leak repairs, part replacements, and troubleshooting round out their residential and commercial offerings.
24/7 Emergency CalloutResidential / Home Aircon SpecialistAircon Servicing & Chemical Wash