Do they provide written records after servicing?

Yes. Customers confirm they receive a report documenting the service and any findings after each job.

Can they handle same-day emergency calls?

Yes. Recent reviews document same-day response for urgent requests, including calls received via social media (Threads).

Do they handle multiple unit installations?

Yes. One customer had ACE GROUP EMPIRE install 4 air conditioners and service 2 others in a single engagement.

ACE GROUP EMPIRE

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 38 Google reviews · How we rank ›

5.0(38) 78 composite score See reviews on Google ✓ Google-verified

Aircon Servicing & Chemical WashAircon Installation24/7 Emergency Callout

Services: Aircon Servicing & Chemical Wash, Aircon Installation, 24/7 Emergency Callout
Reviews: 38
Ranking: #100 in Aircon Servicing & Chemical Wash
Best for: homeowners wanting reliable, transparent service with prompt response and clean work.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What recent reviews say

Customers return repeatedly for ACE GROUP EMPIRE's speed, professionalism, and attention to detail. Staff like John and Amirul arrive on time, explain what they find, leave work areas spotless, and deliver written reports after every job.

Services span installation, servicing, and same-day emergency calls. Pricing sits at the reasonable end of the market. Technicians demonstrate solid knowledge of maintenance and help clients understand how to care for their units long-term. No complaints surface in the available reviews.

Praised for

quick response and same-day service
neat and clean workmanship
professional and knowledgeable technicians
thorough explanations and transparency
reasonable pricing

punctualfast-responsefair-pricingskilled-technicianresponsive-emergencyprofessional-serviceclean-workmanshiphonest-diagnosis

Best for: homeowners wanting reliable, transparent service with prompt response and clean work.

Where this business shines

same-day emergency response
written service reports
named technicians (John, Amirul, Roger) consistently praised
transparent pricing

Worth knowing

Technicians named include John, Amirul, and Roger
Provide written reports after each service
Same-day emergency response documented in recent reviews
Customers mention installation of multiple units (4 units noted in one review) in single job

What reviews say by service

Aircon Servicing & Chemical Wash: Prompt, thorough chemical washes and maintenance with written reports; customers praise detailed explanations and knowledge of long-term care.
Aircon Installation: Neat, professional installation work with attention to detail; customers highlight proper setup and clean work areas.
24/7 Emergency Callout: Same-day emergency response documented; staff arrive quickly and resolve issues promptly.

How it compares

Rated 5 against a 4.62 average across the 331 aircon servicing & chemical wash businesses listed here.
Has more Google reviews than 85% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 89

Review volume 69

Review recency 100

Review sentiment 81

Profile completeness 50

Verification 0

Rating breakdown

Common questions

Do they provide written records after servicing?: Yes. Customers confirm they receive a report documenting the service and any findings after each job.
Can they handle same-day emergency calls?: Yes. Recent reviews document same-day response for urgent requests, including calls received via social media (Threads).
Do they handle multiple unit installations?: Yes. One customer had ACE GROUP EMPIRE install 4 air conditioners and service 2 others in a single engagement.

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ACE GROUP EMPIRE

What recent reviews say

Where this business shines

Worth knowing

What reviews say by service

How it compares

What earned this score?

Rating breakdown

Common questions

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