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Aircon Hero Sdn Bhd

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 2,768 Google reviews · How we rank ›

4.7(2768) 85 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashAircon InstallationResidential / Home Aircon Specialist24/7 Emergency CalloutAircon Repair
Aircon Hero Sdn Bhd
Services
Aircon Servicing & Chemical Wash, Aircon Installation, Residential / Home Aircon Specialist
Reviews
2768

What recent reviews say

Most clients find Aircon Hero reliable and professional, praising named technicians like Yasir, Zakwan, Ahmad Naveed, and Muhammad Syahir for thorough chemical cleaning, transparent pricing, and careful workmanship. They appreciate wall-mounted chemical service without dismantling and clear explanations of what needs repair. A small group report serious problems: unresolved leaks despite paid service, no follow-up contact, equipment damage during cleaning, and late cancellations that wasted their time. The business replaced a damaged motherboard for free, but the initial service failures and communication gaps left those customers frustrated and unpaid promises to return have cost trust.

Praised for
  • professional technicians and friendly service
  • clear communication and transparent pricing
  • thorough cleaning and careful workmanship
  • named technicians (Yasir, Zakwan, Ahmad Naveed, Muhammad Syahir)
  • reliable and punctual appointments
Watch-outs
  • unresolved leak issues and follow-up failures
  • poor communication and no-show / late cancellations
  • damage to equipment during service (motherboard)
  • inadequate cleaning leading to new problems
punctualprofessional-serviceskilled-technicianfair-pricingclean-workmanshippoor-followupno-showgas-leak-recurringresponsive-emergency
Best for: homeowners and small businesses in Petaling Jaya wanting routine servicing with clear upfront pricing
Think twice if: you have had previous leak issues; one customer's leak was not fixed and follow-up promises were broken. Late appointment cancellations and equipment damage during service have also been reported.

Strengths

  • CIDB Certified Technicians with 20+ years claimed experience
  • wall-mounted chemical cleaning without dismantling (waterproof cover method)
  • transparent pricing and quotes before work
  • thorough explanations of AC condition and needed repairs

Worth knowing

  • Named technicians praised: Yasir, Zakwan, Ahmad Naveed, Muhammad Syahir
  • Waterproof cover method for wall-mounted chemical cleaning avoids dismantling
  • Service typically takes 1 hour per unit (or 3+ hours for 5 units plus compressors)
  • Clients report they use canvas to protect floors below compressors
  • One customer reported damaged motherboard during cleaning; replacement provided after 1 week
  • Another customer's leak was not resolved despite payment; office never followed up

What reviews say by service

Residential / Home Aircon Specialist
Clients praise thorough service and clear explanations; one reported unresolved leak and no follow-up.
Aircon Servicing & Chemical Wash
Wall-mounted chemical cleaning without dismantling is widely praised; however, one customer found inadequate cleaning resulted in new problems weeks later.
Aircon Repair
Customers value transparent diagnosis and repair quotes; leak repairs have inconsistent outcomes with at least one unresolved case and poor communication.
Aircon Installation
Installation praised for professionalism, cleanliness, and exceeded expectations; named technicians Yasir and Zakwan handled site inspection and installation well.
Commercial & Industrial Aircon
Limited direct evidence; one review mentions business premises without specific detail.

How it compares

  • Rated 4.7 against a 4.64 average across the 433 aircon repair businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
2394
4
190
3
45
2
26
1
113

Common questions

Do I need to arrange special access for a chemical cleaning service?
No special preparation is needed; they bring their own tools and equipment. They do ask for access to a working bathroom for cleaning filters. If you live in an apartment, check with building management first about permissions.
How long does a typical air-con service take?
Basic service takes approximately 1 hour per unit. For larger jobs, such as 5 units and 2 compressors, it can take 3 hours or more.
Can you clean my wall-mounted air-con without taking it apart?
Yes. They use a waterproof cleaning cover, clean the coil and blower thoroughly, and direct dirty water through a hose into a bucket, avoiding dismantling.
Request a quote

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Last updated 2026-08-30