A 10-year customer highlights fast response, reasonable rates, and work that holds for a year between calls. Limited review evidence, but what exists suggests durable repairs and consistent service.
Based on limited recent reviews, so treat this as low-confidence.
All 31 reviews are five-star. Recent work shows strong technical skill: technicians arrive on time, take care with the workspace, and deliver noticeably cleaner ducts and fresher air. The owner is noted as helpful and friendly. No complaints appear in the available reviews.
Most customers report fast, thorough work and friendly service. Several return for repeat bookings. However, a consistent minority flag serious gaps: botched jobs requiring re-visits with extra charges, damage to floors and walls with staff denying responsibility, extended waits (2.5 hours on-site, a month for parts), and service not matching what was quoted or charged. Technicians range from experienced to under-skilled. Chemical cleaning sometimes invoiced for basic water rinses. Communication between office and field staff breaks down, leaving clients stranded or over-charged. Positive reviews cluster among those getting prompt first-time fixes; negative reviews peak when follow-up is needed or repairs stall.
Every review across 39 ratings is five-star. Customers consistently report technicians arriving on time, completing work the same day, and explaining each step clearly. Booking via WhatsApp happens overnight, and staff handle installation, relocation, and servicing of multiple units in one visit without dropping quality. The business operates 20+ years (by their account) and serves areas across greater Kuala Lumpur. Chemical cleaning runs RM100-RM150 per unit depending on volume. No complaints appear in any review, and technicians are described as knowledgeable, polite, and patient with customer questions.
Last updated 2026-08-30
