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ArtiqAir Air Conditioners

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 5 Google reviews · How we rank ›

3.4(5) 60 low data composite score See reviews on Google ✓ Google-verified
Aircon Installation
ArtiqAir Air Conditioners
Service
Aircon Installation
Reviews
5

What recent reviews say

Two customers reported excellent, tidy installations and helpful staff; three reported severe breakdown in follow-up and support, with promised services never scheduled, installers not arriving for reinstalls, and warranty claims denied. Mixed outcomes hinge on whether the business tracks and executes maintenance after sale.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional installation team
  • efficient service delivery
  • helpful sales staff
Watch-outs
  • chronic lack of follow-up
  • unreliable customer support
  • missed service appointments
  • misleading warranty claims
professional-servicepoor-followupdelayed-serviceno-show
Best for: customers prioritising a smooth first-time installation who can self-manage follow-ups
Think twice if: you need proactive after-sales service follow-up; multiple customers report not receiving scheduled maintenance visits

Strengths

  • professional installation team
  • rent-to-own financing option
  • scheduled service packages offered

Worth knowing

  • Amri (telesales staff) praised for smooth sales process
  • installation team noted as tidy and efficient
  • 5-year warranty offered but customers report denial on claims
  • RM80 troubleshooting fee charged at call-out
  • 15 annual services advertised but not scheduled by business
  • rent-to-own scheme available

What reviews say by service

Aircon Installation
installation reported as tidy and efficient when it happens, but delays to first appointment a concern

How it compares

  • Rated 3.4 against a 4.59 average across the 645 aircon installation businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 59
Review volume 34
Review recency 87
Review sentiment 47
Profile completeness 100
Verification 30

Rating breakdown

5
3
4
0
3
0
2
0
1
2

Common questions

Do you offer rent-to-own options?
Yes; the business advertises rent-to-own aircon schemes.
What happens after installation?
15 annual services are advertised in packages, but multiple customers report the business does not schedule or perform these unless customers request them.
Is there a warranty?
A 5-year warranty is offered, but customers report claims are denied and a RM80 troubleshooting fee is charged at service calls.

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Last updated 2026-08-30