AirconPro (HQ)
Strong technical delivery and genuine warmth from staff win consistent repeat business, but rescheduling chaos, internal coordination breakdowns, and a pattern of incomplete work followed by second charges undermine trust. Some customers report damaged floors and walls left uncleaned; others wait weeks for parts with minimal updates. The gap between positive experiences and serious service failures suggests inconsistency in execution or accountability. Reviewers praise thorough cleaning, knowledgeable technicians, and fair prices. Problems cluster in scheduling reliability, follow-up communication, and willingness to own mistakes. Two-month delays on part arrivals and billing disputes over whether work was truly complete stand out as the most damaging complaints.
