
AirconPro (HQ)
Most customers report fast, thorough work and friendly service. Several return for repeat bookings. However, a consistent minority flag serious gaps: botched jobs requiring re-visits with extra charges, damage to floors and walls with staff denying responsibility, extended waits (2.5 hours on-site, a month for parts), and service not matching what was quoted or charged. Technicians range from experienced to under-skilled. Chemical cleaning sometimes invoiced for basic water rinses. Communication between office and field staff breaks down, leaving clients stranded or over-charged. Positive reviews cluster among those getting prompt first-time fixes; negative reviews peak when follow-up is needed or repairs stall.

