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Bon Maintenance Service Sdn Bhd

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 72 Google reviews · How we rank ›

3.6(72) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashAircon InstallationAircon Repair24/7 Emergency Callout
Bon Maintenance Service Sdn Bhd
Services
Aircon Servicing & Chemical Wash, Aircon Installation, Aircon Repair
Reviews
72

What recent reviews say

Cleaning work earns consistent five-star praise for detail and professionalism, but air conditioning repairs and servicing carry a troubling pattern. Multiple customers report no-shows with hours of delay, ignored messages after payment, unresolved leaks that recur within days, and disputed charges. Staff attitudes shift sharply when problems surface; the business collects payment quickly but goes silent when follow-up is needed.

Their stated price for aircon cleaning is RM69 monthly, yet reviews describe inconsistent quotes and undisclosed add-ons. Installation work generates friction over wall-hacking costs and shifting estimates. Several customers paid for gas top-ups that did not restore cooling, then could not reach the business for remedy.

Praised for
  • professional cleaning output
  • friendly staff demeanor
  • reasonable prices for multiple units
  • thorough attention to detail
Watch-outs
  • repeated no-shows and delays
  • poor communication and unresponsiveness
  • refund disputes and payment issues
  • service failures repeat within weeks
  • unprofessional attitude to customers
no-showdelayed-servicepoor-communicationoverpricedrude-staffclean-workmanshippoor-followup
Best for: cleaning-focused customers with straightforward jobs and no tolerance for delays
Think twice if: you need aircon repair or service follow-up; no-shows, hours-long delays, and unresponsive customer service after payment are recurring issues

Strengths

  • cleaning consistently spotless and detailed
  • competitive pricing for multi-unit jobs
  • friendly demeanor when work begins

Worth knowing

  • Cleaning jobs receive five-star reviews for spotless results and attention to hard-to-reach areas
  • Installation quotes vary for the same job and scope (RM360 vs RM370 cited; wall-hacking costs undisclosed upfront, estimated RM700-1000)
  • Multiple customers report gas top-ups charged (RM90 added) yet units still non-functional after service
  • Repeated water leak issues within days despite paid repair work
  • Customer access cards taken by staff and staff did not return within promised timeframes
  • Messages read and ignored for weeks after service complaints
  • Delays of one hour or more to scheduled appointments documented across multiple reviews

What reviews say by service

Aircon Servicing & Chemical Wash
Units non-cold after cleaning; water bag wash caused loss of cooling; customers charged gas top-ups that did not restore function
Aircon Installation
Installation quotes inconsistent for same scope; wall-hacking costs unclear upfront; paid installations develop leaks within days
Aircon Repair
Water leak repairs fail repeatedly; units leak again within two days of paid repair; follow-up ignored
24/7 Emergency Callout
Multiple no-shows; delays of one hour documented; messages read and ignored after hours

How it compares

  • Rated 3.6 against a 4.63 average across the 308 aircon servicing & chemical wash businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 23
Review volume 81
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30

Rating breakdown

5
47
4
0
3
0
2
0
1
25

Common questions

What does Bon Maintenance charge for aircon cleaning?
Their website lists RM69/month for Aircond Cleaning, though reviews mention add-ons (like RM90 gas top-up) and inconsistent quotes for installation work.
Do they work across Kuala Lumpur?
Yes. Their website claims service in Kuala Lumpur, Kepong, Taman UOG, Taman Desa, Desa Park City, TTDI, Titiwangsa, and Mont Kiara.
Are they open seven days a week?
Their Google profile lists opening hours for seven days, though multiple reviews report no-shows and hours-long delays to appointments.
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Last updated 2026-08-30