Malaysia Air Conditioning Contractor Guide
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Bon Maintenance Service Sdn Bhd

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 69 Google reviews · How we rank ›

3.7(69) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashAircon InstallationAircon Repair24/7 Emergency Callout
Bon Maintenance Service Sdn Bhd
Services
Aircon Servicing & Chemical Wash, Aircon Installation, Aircon Repair
Reviews
69
Ranking
#203 in Aircon Servicing & Chemical Wash
Best for
General cleaning work for homes with multiple units at budget-friendly rates.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Five-star reviews highlight efficient cleaning and friendly staff, with customers noting spotless results and easy scheduling. However, one-star reviews repeatedly cite no-shows (sometimes twice to the same customer), hour-long delays, ignored follow-up messages, and persistent water leaks and cooling failures after aircon service that remain unresolved even after multiple visits. Refund disputes and staff conduct issues add to customer frustration.

Their website lists aircon cleaning at RM69/month, and the business claims 10+ years in Kuala Lumpur and surrounding areas. The stark rating split (68% five-star, 32% one/two-star) reflects inconsistency. Cleaning work receives consistent praise. Aircon repair and servicing trigger complaints about incomplete fixes, poor diagnosis, and accountability gaps.

Praised for
  • professional cleaning work
  • efficient and thorough service
  • friendly staff
  • reasonable prices for multiple units
Watch-outs
  • repeated no-shows and delays
  • poor follow-up and communication
  • water leaks after service
  • overcharging and refund disputes
  • technicians unreliable with access cards
professional-serviceclean-workmanshipdelayed-serviceno-showpoor-communicationpoor-followupoverpricedupselling-unneeded-partsgas-leak-recurring
Best for: General cleaning work for homes with multiple units at budget-friendly rates.
Think twice if: You need aircon repair or installation; reviews document unresolved leaks months after service, repeated missed appointments, and delayed refunds.

Where this business shines

  • competitive pricing for multi-unit cleaning
  • thorough general cleaning work
  • friendly demeanor
  • 7-day availability claimed

Worth knowing

  • Website lists aircon cleaning at RM69/month and cleaning supplies RM50
  • Customer paid RM450 for water drainage install and RM350 for ceiling work; unit leaked again within weeks despite two follow-up visits
  • Staff member took customer's access card and disappeared for over an hour; customer eventually stopped responding to payment refund requests
  • Multiple customers report one-hour delays and missed appointment windows
  • Chemical drops left on floor and damage reported in one cleaning visit; touch-up work described as poor quality

What reviews say by service

Aircon Servicing & Chemical Wash
Cleaning often praised for detail and efficiency, but chemical leaks and water damage reported post-service; cooling issues and leaks recur within days or weeks
Aircon Repair
Water leaks persist or reappear within weeks despite paid repairs and follow-up visits; technicians blamed for incomplete diagnostics and staff unavailability
Aircon Installation
Installation work (water drainage, ceiling) charged at RM450–RM350, but customer reports unit leaked again within a month and was not properly resolved
24/7 Emergency Callout
No specific emergency call feedback in reviews; response delays during business hours already documented as problematic

How it compares

  • Rated 3.7 against a 4.62 average across the 331 aircon servicing & chemical wash businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 29
Review volume 80
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30

Rating breakdown

5
47
4
0
3
0
2
0
1
22

Common questions

What does aircon cleaning cost?
Their website lists RM69 per month for aircond cleaning.
Do they serve my area?
Their website claims coverage of Kuala Lumpur, Kepong, Taman UOG, Taman Desa, Desa Park City, TTDI, Titiwangsa, and Mont Kiara.
What if my aircon develops a leak after service?
Reviews show multiple customers paid for leak repairs (RM450+ for drainage install) but experienced recurring leaks within weeks; follow-up requests were ignored or delayed.

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Last updated 2026-09-29