Malaysia Air Conditioning Contractor Guide
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C. T. L. Air-Cond Sales & Service Sdn. Bhd.

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 23 Google reviews · How we rank ›

3.7(23) 61 low data composite score See reviews on Google ✓ Google-verified
Aircon Servicing & Chemical WashAircon InstallationAircon Repair
C. T. L. Air-Cond Sales & Service Sdn. Bhd.
Location
Taman Midah, WP
Services
Aircon Servicing & Chemical Wash, Aircon Installation, Aircon Repair
Reviews
23
Ranking
#204 in Aircon Servicing & Chemical Wash
Best for
homeowners seeking a quick chemical cleaning with transparent, prompt service.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What recent reviews say

Half the reviews are glowing about fast, thorough service at fair prices. The other half report dishonest diagnoses, missed appointments, and staff who won't acknowledge problems. Recent reviews lean positive, but trust issues run deep in older feedback.

Many customers praise the chemical cleaning and quick turnaround. Technicians explain work clearly and arrive on time when they show. Yet several report being overcharged for compressor replacement only to learn the real problem was a burst pipe, or paying for repairs that didn't fix the fault. A no-show cost one customer half a day off work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast response and arrival
  • thorough chemical cleaning
  • reasonable pricing
  • professional and friendly technicians
Watch-outs
  • poor communication and follow-up
  • dishonest diagnosis and upselling
  • no-shows and missed appointments
  • rude staff
  • recurring problems after repair
fast-responsepunctualfair-pricingclean-workmanshipprofessional-servicepoor-communicationno-showupselling-unneeded-partsrude-staffdelayed-service
Best for: homeowners seeking a quick chemical cleaning with transparent, prompt service.
Think twice if: you need repair diagnosis; reviews show a pattern of recommending expensive replacements when cheaper fixes existed.

Where this business shines

  • thorough chemical cleaning and full unit removal
  • responsive communication on recent jobs
  • fair pricing for service calls

Worth knowing

  • Full air-con unit removal during chemical cleaning (unusual practice praised by customers)
  • RM1200 for full service of 6 units (1x2.5HP, 2x1.5HP, 3x1.0HP)
  • RM80 diagnostic visit fee
  • One customer waited over an hour after appointment time and they never appeared
  • Staff member (reportedly the owner) ended a customer call abruptly after the caller mentioned their location

What reviews say by service

Aircon Servicing & Chemical Wash
thorough chemical cleaning and fast response; customers report air conditioners run much colder after service
Aircon Repair
mixed: praised for quick diagnosis but criticized for recommending expensive compressor replacement when problem was actually a burst pipe
Aircon Installation
limited evidence; mentioned as a service but no detailed review comments

How it compares

  • Rated 3.7 against a 4.63 average across the 451 aircon repair businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 44
Review volume 60
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
15
4
0
3
0
2
2
1
6

Common questions

What's included in a chemical cleaning?
They remove the entire blower unit, chemically clean it thoroughly, and refill gas shortages. Older reviews describe similar overhaul cleaning with full unit removal.
How soon can they come?
Recent reviews report arrival within 2 hours of calling. One older review noted the business never showed up for a scheduled appointment.
What does a diagnostic visit cost?
The checking fee is RM80, which one customer noted as market rate for a home visit.

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Last updated 2026-09-29