48 low data
Cooling Precision Technology Sdn. Bhd.
4.4(7)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation
Carrier (Malaysia) Sdn. Bhd. (HQ)
Aircon RepairCommercial & Industrial AirconAircon InstallationResidential / Home Aircon Specialist
- Location
- Bandar Puteri Puchong, Puchong
- Services
- Aircon Repair, Commercial & Industrial Aircon, Aircon Installation
- Reviews
- 65
- Best for
- customers with warranty coverage seeking quick repairs
Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
What recent reviews say
Carrier's after-sales experience splits sharply: early responses and warranty claims under two days sit alongside months of silence after inspections. Recent complaints centre on no quotes, chased for months, and compressor defects going unresolved while others praise technician Lim's professionalism when service does happen.
Recent shift: Decline in last year: recent complaints (1-3 months ago) centre on months-long quote delays and zero follow-up; older reviews (3+ years ago) uniformly positive. Current pattern suggests capacity or process breakdown in after-sales.
Praised for
- responsive initial contact
- professional technicians
- warranty coverage smooth
- knowledgeable team
Watch-outs
- months-long delays on quotes
- poor follow-up after inspection
- compressor failures reported
- billing without delivery
- delayed response despite reminders
professional-servicefast-responsepoor-followupdelayed-serviceskilled-technicianreliable-warranty
Best for: customers with warranty coverage seeking quick repairs
Think twice if: you need a quote or repair outside warranty, as follow-up can vanish for months
Where this business shines
- quick initial dispatch
- warranty claims handled efficiently
- experienced service technicians
- established brand presence
Worth knowing
- Technician Lim noted for professionalism and troubleshooting
- appointment secured within 2 days for warranty claims
- inspection charged but no quote or report provided in multiple cases
- compressor failures and faulty capacitors reported
What reviews say by service
- Aircon Repair
- initial diagnosis fast but quotes stall for months; warranty repairs responsive
- Residential / Home Aircon Specialist
- compressor defects reported; quality concerns raised alongside poor after-sales follow-up
- Aircon Installation
- limited review evidence on install quality
How it compares
- Rated 4.4 against a 4.63 average across the 451 aircon repair businesses listed here.
- Has more Google reviews than 90% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 63
Review volume 79
Review recency 100
Review sentiment 45
Profile completeness 50
Verification 0
Rating breakdown
5
53
4
2
3
0
2
0
1
10
Common questions
- How long does a warranty repair usually take?
- Appointment can be secured within 2 days of case assignment, and repairs like capacitor replacement can be done on the spot.
- What happens if my repair is out of warranty?
- Reviewers report slow follow-up on non-warranty quotes, with some waiting months without receiving a quote after inspection.
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