Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.
Encik Beku splits into two camps. When staff arrive on time, customers report attentive service and cold air afterward. But many wait hours past scheduled slots or see technicians never appear. Pricing disputes are frequent: customers cite markup on parts and surprise bills post-visit. Overhauls have leaked, refills have been skipped, and follow-up responses lag.
The business claims 12 years in operation and serves eight states. Advertised rates start at RM99 for basic service. Yet reviewers consistently report charges double or triple the estimate, gaps in promised work, and staff admissions that internal markups are steep. No-shows and rescheduled appointments damage trust most.
One five-star review notes good experience with the company. Evidence is limited to a single review.
Rehan Enterprise delivers quick, budget-friendly air conditioning work with consistently positive feedback across servicing and repairs. Staff treat customers well, complete jobs in under an hour, and avoid hidden charges. The business operates seven days a week from Kuala Lumpur and handles everything from basic maintenance to gas leak detection and new unit installation. Their website lists emergency support, VRF/VRV systems, duct cleaning, and anti-bacterial protection among their offerings. Reviewers repeatedly praise the combination of speed, fair pricing, and thorough work quality. No substantive complaints appear in recent reviews.
Most customers experience fast, professional service with courteous technicians who arrive on schedule and explain work clearly. Hassan, Asghar, Usman, and Rana are regularly named for thorough cleaning and honest advice. One long-standing customer reports recent deterioration: late arrivals, incomplete services, RM800 price discrepancy on an installation, and poor pipework finishing that blocked existing wiring. The pricing breakdown was confusing, and management's response lacked genuine accountability for the mistake.
Last updated 2026-09-29
