15 low data
Ferndale Direct Sdn Bhd
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation
Franky Enterprise ( Puchong Branch )
Aircon InstallationResidential / Home Aircon SpecialistAircon RepairAircon Servicing & Chemical Wash
- Location
- Taman Puchong Utama, Puchong
- Services
- Aircon Installation, Residential / Home Aircon Specialist, Aircon Repair
- Reviews
- 58
- Ranking
- #85 in Aircon Installation
- Best for
- homeowners in Puchong needing quick, reliable repairs across electrical, plumbing, and aircon services
Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-30.
What recent reviews say
Franky Enterprise's Puchong branch earns strong marks for swift turnarounds and quality work on electrical, plumbing, and air conditioning repairs. Staff listen carefully to problems, explain solutions clearly, and follow through with care. One past customer faced a no-show and communication lapse, but the overwhelming pattern is punctual, friendly service with honest advice.
Praised for
- fast response time
- professional workmanship
- reliable and attentive staff
- reasonable pricing
Watch-outs
- no-show on agreed date
- poor communication
punctualfast-responsefair-pricingskilled-technicianprofessional-serviceclean-workmanshiphonest-diagnosis
Best for: homeowners in Puchong needing quick, reliable repairs across electrical, plumbing, and aircon services
Think twice if: you have a tight deadline and need guaranteed punctuality; one customer reported a missed appointment
Where this business shines
- fast response and completion
- transparent diagnosis and honest advice
- multiskilled team (aircon, electrical, plumbing)
- patient, listening approach to customer needs
Worth knowing
- Staff provide clear explanations of problems and solutions to non-experts
- Team handles leaking pipes, ceiling repainting, electrical systems, and aircon repair
- Prompt site visits and consultations noted by customers
What reviews say by service
- Aircon Repair
- Fast diagnosis and quality repair work praised; honest solutions offered
- Aircon Installation
- Professional installation of new electrical and electronic systems completed with attention to detail
- Residential / Home Aircon Specialist
- Responsive service for home aircon and related electrical needs
- Aircon Servicing & Chemical Wash
- Maintenance work completed promptly and professionally
How it compares
- Rated 4.9 against a 4.63 average across the 451 aircon repair businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
What earned this score?
Ranking Method Star rating 87
Review volume 77
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30
Rating breakdown
5
57
4
0
3
0
2
0
1
1
Common questions
- How fast can they respond to a repair request?
- Reviewers consistently report fast and prompt response times. Site visits and work completion happen quickly, though specific response windows are not stated.
- Do they handle just aircon, or other home systems?
- Their website lists plumbing, electrical, home security, CCTV installation, and renovation work alongside aircon. Reviewers confirm they repair and install electrical and plumbing systems.
- Are they open every day?
- Their Google listing shows they publish hours 7 days a week, so they operate daily.
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