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Fujiaire Global Sdn. Bhd.

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 75 Google reviews · How we rank ›

4.5(75) 73 composite score See reviews on Google ✓ Google-verified
Aircon InstallationResidential / Home Aircon SpecialistAircon Servicing & Chemical Wash
Fujiaire Global Sdn. Bhd.
Services
Aircon Installation, Residential / Home Aircon Specialist, Aircon Servicing & Chemical Wash
Reviews
75

What recent reviews say

Reviewers praise workers as friendly and service quality when jobs are completed, but recent complaints centre on sluggish responses to calls and WhatsApp messages, sometimes taking over a month to address support requests. Poor after-sales communication stands out: one customer's leaking unit went unrepaired across multiple Saturdays, while another found gaps left unfilled after installation with no warning.

The business's website lists ionising air conditioning, rental services, and overseas operations across 30+ countries. However, the pattern of slow response and delayed follow-up clashes sharply with installation and servicing jobs that customers recall positively. Staff cleanliness at job sites has also drawn complaints.

Praised for
  • friendly, helpful workers
  • quality air conditioner service
  • established company with long track record
Watch-outs
  • slow response to calls and messages
  • poor after-sales support
  • poor communication during job
  • uncleanliness at job site
delayed-servicepoor-communicationpoor-followupskilled-technician
Best for: Customers seeking established, experienced technicians for installation and service work.
Think twice if: You need prompt support or quick after-sales fixes; recent reviewers report delayed responses and slow problem resolution.

Strengths

  • Established 40-year operator across Asia and Middle East
  • friendly, professional field workers

Worth knowing

  • Support staff (named: Najwa) took over a month to provide permit details for a next-day appointment
  • Technicians left visible gaps after installation without notification
  • After-sales service delays; one customer's leaking unit remained unrepaired on multiple Saturdays
  • Field staff cleanliness at job sites noted as poor by at least one customer

What reviews say by service

Aircon Installation
Installation work itself praised when completed, but gaps left unfilled with poor communication
Aircon Servicing & Chemical Wash
Service work appreciated for quality, but after-sales repairs delayed and difficult to book on weekends
Residential / Home Aircon Specialist
Home units serviced positively, but leaking units took weeks of failed Saturday appointments to address

How it compares

  • Rated 4.5 against a 4.59 average across the 645 aircon installation businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 82
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
65
4
0
3
0
2
0
1
10

Common questions

How long does it take to get a response to calls or WhatsApp?
Recent reviews report slow responses; one customer waited over a month for support staff (Najwa) to send permit details for a next-day appointment appointment.
Can I book after-sales service on weekends?
No; one customer complained that a leaking unit could not be repaired on multiple Saturdays despite complaints.
Do Fujiaire operate outside Malaysia?
Their website claims operations in over 30 countries including Qatar, Bahrain, UAE, Saudi Arabia, India, Hong Kong, Vietnam, Indonesia, and the Philippines, though directory focus is Malaysia.

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Last updated 2026-08-30