Malaysia Air Conditioning Contractor Guide
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Genplus Air-Conditioning

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 217 Google reviews · How we rank ›

4.6(217) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon RepairAircon InstallationResidential / Home Aircon SpecialistAircon Servicing & Chemical WashCommercial & Industrial Aircon
Genplus Air-Conditioning
Location
Ss 6, Petaling Jaya
Services
Aircon Repair, Aircon Installation, Residential / Home Aircon Specialist
Reviews
217
Ranking
#21 in Aircon Repair
Best for
Homeowners seeking reliable repeat servicing in the Petaling Jaya area.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Genplus Air-Conditioning delivers consistently fast, professional servicing with named technicians Fai and Sabil earning multiple mentions for neat, efficient work. The team arrives on time, explains jobs clearly, and prices are transparent. One recent complaint about unresponsiveness to calls stands out against strong repeat-business and on-time performance across recent reviews.

Their website lists detailed servicing packages (RM80 to RM250) and installation costs, with staff member Fiza noted for quick admin replies. Many customers book a second time the same year. Coverage spans Kelana Jaya, Damansara, Subang Jaya, and Petaling Jaya.

Praised for
  • fast response and punctual arrival
  • friendly and professional technicians
  • transparent pricing
  • efficient, neat work
  • repeat customers
Watch-outs
  • no-show or unresponsive to calls
punctualfast-responsefair-pricingskilled-technicianprofessional-serviceclean-workmanshipreliable-warranty
Best for: Homeowners seeking reliable repeat servicing in the Petaling Jaya area.
Think twice if: One recent call went unanswered; contact them to confirm availability before relying on urgent response.

Where this business shines

  • named skilled technicians (Fai, Sabil, Panjang)
  • punctual arrival and fast turnaround
  • transparent itemised pricing on website
  • repeat customer base built on reliability

Worth knowing

  • Technicians Fai, Sabil, and Panjang named multiple times for neat, fast work
  • Admin staff member Fiza praised for quick replies
  • Repeat customers book within same calendar year
  • Punctual arrival documented (e.g. 10:30am booking met with 10:30am arrival)
  • Website lists full servicing packages and installation add-ons with pricing

What reviews say by service

Aircon Repair
Customers report technicians arriving on time and completing repairs efficiently with friendly service.
Aircon Installation
Website publishes detailed installation pricing; no review evidence of installation complaints or praise.
Aircon Servicing & Chemical Wash
Consistent praise for fast, neat servicing with clear explanations post-job; customers repeat bookings within the year.
Residential / Home Aircon Specialist
Multiple residential customers return for repeat servicing; work documented as professional and punctual.

How it compares

  • Rated 4.6 against a 4.63 average across the 451 aircon repair businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 73
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
188
4
8
3
1
2
3
1
17

Common questions

Do you service on weekends?
Yes, the business lists opening hours for 7 days.
Can you give an exact arrival time?
Recent customers report punctual arrivals matching booked times; confirm when booking.
What does each servicing package include?
Their website lists four packages from RM80 (Normal Service) to RM250 (Overhaul), plus add-ons like chemical cleaning and steam.

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Most customers report fast appointments and quick fixes for their air conditioners, with work completed to a professional standard and at fair prices. Shafiq leads a team that handles residential jobs smoothly and will accept last-minute calls; one negative review cited poor staff attitude and messiness, though this contrasts sharply with the 426-review consensus of reliability and value.

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Last updated 2026-09-29