- How quickly can Genplus respond to a booking?
- Administrator Fiza is noted for fast replies. Technicians arrive at exact scheduled times; one customer booked 10:30am and staff arrived at 10:30am.
- What servicing packages are available?
- Their website lists four packages: Normal Service (RM 80), Chemical Service & Steam Cleaning (RM 150), Chemical Cleaning & Vacuum System (RM 200), and Overhaul (RM 250).
- Do they work on weekends and cover my area?
- They list 7-day opening hours. Service areas claimed on their website include Petaling Jaya, Subang Jaya, Damansara, and Kelana Jaya. Contact them to confirm your location.