How quickly can you attend if I have an air conditioning problem?

One reviewer reported being contacted in the evening with a slot three days out, even during the Aidilfitri holiday. WhatsApp communication is used for scheduling.

What does a basic air conditioning service cost?

Servicing a 1.5hp unit is quoted at RM 150. Prices are described as reasonable and friendly across multiple reviews.

Do you clean the air conditioner during service?

Yes, reviewers noted the team cleans the outdoor unit after service and check for leaks.

Imza Global Services

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 15 Google reviews · How we rank ›

4.7(15) 72 composite score See reviews on Google ✓ Google-verified

Commercial & Industrial AirconAircon InstallationAircon Repair

Services: Commercial & Industrial Aircon, Aircon Installation, Aircon Repair
Reviews: 15

What recent reviews say

Imza Global Services delivers solid air conditioning work that keeps customers coming back. Technicians arrive on time, identify problems quickly, and charge reasonable rates. One recent complaint flagged weak complaint handling, but the bulk of feedback praises their speed, skill, and willingness to go the extra mile, including equipment cleaning and flexible scheduling around holidays.

Praised for

punctual and fast response
skilled troubleshooting and diagnosis
friendly and professional technicians
fair pricing
quality workmanship

Watch-outs

poor customer complaint handling
service responsiveness issues

punctualskilled-technicianfair-pricingprofessional-servicefast-responseclean-workmanshipresponsive-emergency

Best for: Homeowners and small businesses needing reliable, affordable air conditioning repair or installation.

Think twice if: If you have a complaint that needs quick resolution, contact them early. One reviewer reported poor complaint handling.

Strengths

Technicians arrive on schedule and diagnose faults quickly
Parts stock and same-day repairs available
Reasonable pricing for quality work
Flexible scheduling even during holidays

Worth knowing

Technicians carry replacement parts on standby for common faults
Post-service cleaning of outdoor units included
Responsive via WhatsApp for scheduling and early communication
Servicing a 1.5hp unit quoted at RM 150

What reviews say by service

Aircon Repair: Technicians quickly diagnose outdoor unit faults and replace parts without delay.
Aircon Installation: Professional installation with no post-service leaks reported.
Commercial & Industrial Aircon: Limited review detail, but feedback suggests capability for small commercial work.

How it compares

Rated 4.7 against a 4.54 average across the 190 commercial & industrial aircon businesses listed here.
Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 75

Review volume 52

Review recency 100

Review sentiment 70

Profile completeness 75

Verification 0

Rating breakdown

Common questions

How quickly can you attend if I have an air conditioning problem?: One reviewer reported being contacted in the evening with a slot three days out, even during the Aidilfitri holiday. WhatsApp communication is used for scheduling.
What does a basic air conditioning service cost?: Servicing a 1.5hp unit is quoted at RM 150. Prices are described as reasonable and friendly across multiple reviews.
Do you clean the air conditioner during service?: Yes, reviewers noted the team cleans the outdoor unit after service and check for leaks.

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