
LKH DAILY AIRCOND
Most visits go smoothly: technicians arrive punctually, explain work clearly, and charge fairly. Ms Valerie books appointments easily; staff like Jie earn praise for identifying root causes and thorough chemical washes. However, one severe incident saw water sprayed directly into internal components during cleaning, damaging the control board. The Senior Technician then misdiagnosed a gas leak, charged RM80 for an unnecessary refill, and the customer was left without cooling for two weeks. The boss later cancelled the charge but offered no apology, leaving a mark on an otherwise strong record.

