21 low data
Purple Cool Air Cond Services Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation
Mian Home Solutions
Aircon InstallationAircon Repair
- Services
- Aircon Installation, Aircon Repair
- Reviews
- 33
What recent reviews say
Strong installation work and quick turnaround when jobs go smoothly, with named technician Saqib earning consistent praise for speed and patience. However, disputes over surprise welding charges, gas leaks from foreign staff, and broken communication after problems arise cast doubt on reliability at scale. Service quality varies noticeably between appointments.
Recent shift: One severe complaint about hidden welding costs and staff communication failure a week ago suggests recurring issues not resolved from past incidents two years ago.</shifts> </invoke>
Praised for
- fast and punctual service
- professional installation work
- friendly and helpful staff
- reasonable pricing
Watch-outs
- hidden charges and upfront cost disputes
- gas leaks after installation
- poor aftercare and unresponsive management
- damage to property during work
punctualfast-responsefair-pricingskilled-technicianpoor-communicationprofessional-servicedelayed-servicegas-leak-recurring
Best for: homeowners comfortable asking upfront about all costs, particularly welding fees, before work starts
Think twice if: unresolved gas leaks and poor follow-up to post-installation faults are documented concerns; confirm warranty and callback policy in writing first
Strengths
- Saqib team praised for speed and punctuality
- same-day or next-day installation possible
- no upfront inflation on quoted prices when disclosed clearly
Worth knowing
- Technician Saqib named for fast, patient service and punctuality
- Same-day or next-day installation reported (order placed one day, installed immediately)
- Welding charges not always mentioned upfront; disputes over RM150 extra fees reported
- Gas leak incidents blamed on foreign (Bangladeshi) staff in two separate reviews
- One-month warranty mentioned in a complaint; no other warranty terms stated
- Used brands include Haier inverter (2hp) noted in review
- Management unresponsive by phone after installation disputes reported
What reviews say by service
- Aircon Installation
- Fast turnaround and clean work when upfront costs are clear, but welding fees often surprise customers and must be asked about explicitly
- Aircon Repair
- Limited repair reviews; installation-heavy. One gas leak complaint after install suggests repair work quality varies
How it compares
- Rated 4 against a 4.64 average across the 433 aircon repair businesses listed here.
- Has more Google reviews than 83% of the businesses in this directory.
How we scored this
Ranking Method Star rating 50
Review volume 66
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0
Rating breakdown
5
25
4
0
3
0
2
0
1
8
Common questions
- How quickly can they install a new aircon?
- Same-day or next-day installation reported in reviews; customers report ordering one day and installation happening immediately
- Are there hidden costs I should know about?
- Yes. Welding charges (RM150 cited) are not always mentioned upfront. Ask explicitly about all additional fees before agreeing to work
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Aircon InstallationCommercial & Industrial Aircon