How soon can I get an appointment?

Recent reviews show bookings within days, often same-week. Easy online booking is noted as standard, though one older inquiry went unanswered.

What does chemical wash cost?

Aircond Chemical Cleaning starts from RM150, and Basic Water-Based Cleaning from RM90, both per their published rates.

Are there extra charges after the visit?

Customers explicitly mention no hidden charges or surprise additional fees. Price transparency is a repeated strength.

Mr Problem (Petaling Jaya HQ)

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 333 Google reviews · How we rank ›

4.8(333) 89 composite score See reviews on Google ✓ Google-verified Publishes prices

Aircon Servicing & Chemical WashAircon Repair

Services: Aircon Servicing & Chemical Wash, Aircon Repair
Reviews: 333

What recent reviews say

Most bookings land same-week with staff who turn up on time, explain AC problems clearly, and finish the job without surprise charges. Hassan and Aziz are named repeatedly for speed and workmanship. One customer waited days for a callback on a ceiling cleaning inquiry and was ghosted, which stands out sharply against the norm of rapid replies.

The business spans aircon servicing, chemical wash, and general cleaning. Prices start at RM90 for basic water-based aircon cleaning and run to RM360 for deep house work. Petaling Jaya HQ handles Klang Valley jobs. Technicians deliver thorough overhauls; reviewers praise the diagnosis and explanation of faults.

Praised for

punctual and professional technicians
quick response and easy booking
thorough cleaning work
transparent pricing, no hidden costs
knowledgeable staff diagnosis

Watch-outs

poor communication on inquiry follow-up

punctualfast-responsefair-pricingskilled-technicianclean-workmanshiphonest-diagnosisprofessional-service

Best for: Homeowners wanting upfront pricing and fast weekday or weekend aircon cleaning and minor repairs.

Think twice if: Inquiry follow-up is inconsistent; don't rely solely on email if you need a callback urgently.

Strengths

Named technicians (Hassan, Aziz) with strong repeat reputation
Clear fault diagnosis before quoting
No hidden charges on invoices

Worth knowing

Hassan and Aziz named as technicians by multiple reviewers for speed and workmanship
Ceiling cleaning/repair offered in addition to aircon work
No hidden charges policy mentioned explicitly by customers
Same-week appointment availability common in recent reviews

What reviews say by service

Aircon Servicing & Chemical Wash: Thorough chemical wash and overhaul; customers report spotless results and clear explanation of faults.
Aircon Repair: Quick diagnosis and transparent explanation of AC problems before work starts.
Residential / Home Aircon Specialist: Technicians handle routine cleaning and ceiling repairs; praised for on-time arrival and neat finishing.
Aircon Installation: No review text directly evidences installation work despite category listing.

How it compares

Rated 4.8 against a 4.63 average across the 308 aircon servicing & chemical wash businesses listed here.
Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 86

Review volume 100

Review recency 100

Review sentiment 75

Profile completeness 100

Verification 30

Rating breakdown

307

Common questions

How soon can I get an appointment?: Recent reviews show bookings within days, often same-week. Easy online booking is noted as standard, though one older inquiry went unanswered.
What does chemical wash cost?: Aircond Chemical Cleaning starts from RM150, and Basic Water-Based Cleaning from RM90, both per their published rates.
Are there extra charges after the visit?: Customers explicitly mention no hidden charges or surprise additional fees. Price transparency is a repeated strength.

Contact

Phone: +6018-7888677
Website: http://mrproblemshop.com/
Address: Block E1-25B, 06, Jalan PJU 1/42, Dataran Prima, 47301 Petaling Jaya, Selangor
Open in Google Maps

Last verified 2026-08-30

Opening hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Aircond Chemical Cleaning (Chemical Wash)Basic House CleaningAircond Basic Cleaning (Water Based)Deep CleaningAircond Troubleshooting & DiagnosisOn-Site Curtain CleaningMattress CleaningAircond Overhaul Cleaning

Published prices

Aircond Chemical Cleaning (Chemical Wash): From RM150.00 MYR
Basic House Cleaning: From RM150.00 MYR
Aircond Basic Cleaning (Water Based): From RM90.00 MYR
Deep Cleaning: From RM360.00 MYR
Aircond Troubleshooting & Diagnosis: RM99.00 MYR
On-Site Curtain Cleaning: From RM80.00 MYR

As published by the business on its own website; not independently verified.

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One customer praised Mr Dinesh's technical skill and thorough chemical wash on six units at reasonable rates. Another cancelled without notice the day of service, citing unavailable staff. Evidence is limited to two reviews spanning two years.

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