How long does an aircon chemical cleaning take?

Review text does not specify duration; their website lists chemical cleaning from RM150.

Do they charge extra for diagnosis?

Their website lists Aircond Troubleshooting & Diagnosis at RM99. Multiple reviewers confirm no hidden charges.

Is Hassan available for emergencies?

Reviews mention fast response and on-time arrival, but no explicit 24/7 emergency cover stated.

Mr Problem (Petaling Jaya HQ)

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 332 Google reviews · How we rank ›

4.8(332) 91 composite score See reviews on Google ✓ Google-verified Publishes prices

Aircon RepairAircon InstallationResidential / Home Aircon SpecialistAircon Servicing & Chemical Wash

Location: Dataran Prima, Petaling Jaya
Services: Aircon Repair, Aircon Installation, Residential / Home Aircon Specialist
Reviews: 332
Best for: Homeowners wanting quick AC repair or cleaning without surprise costs.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Customers consistently report fast response times and straightforward booking. Hassan and the team come across as knowledgeable and punctual, explaining problems clearly and delivering clean results without surprise fees.

One reviewer hit a wall trying to book ceiling cleaning, getting ghosted after days of follow-up. Most others praise the team's responsiveness, but this gap in communication handling deserves attention if you're timing-sensitive.

Praised for

quick response and easy booking
skilled and professional technicians
fair pricing with no hidden charges
thorough and reliable work

Watch-outs

poor follow-up on booking requests

punctualfast-responsefair-pricingskilled-technicianprofessional-serviceclean-workmanshiphonest-diagnosispoor-followup

Best for: Homeowners wanting quick AC repair or cleaning without surprise costs.

Think twice if: You need a confirmed appointment and expect daily check-ins; one reviewer went unanswered.

Where this business shines

same-day or next-day response typical
no hidden charges
named technicians praised by name
honest diagnosis without unnecessary upselling

Worth knowing

Hassan and Aziz named as core technicians, consistently praised
Ceiling cleaning and AC repair both mentioned as specialties
No hidden charges policy explicitly noted
Response time described as fast and on-time multiple times

What reviews say by service

Aircon Repair: Fast diagnosis and skilled repair work; Hassan praised for quick response and good workmanship.
Aircon Servicing & Chemical Wash: Chemical cleaning and basic cleaning services highly rated; thorough and reasonably priced.
Aircon Installation: Limited direct review evidence for installation specifically.
Residential / Home Aircon Specialist: Focused on house-based AC work; customers report excellent results and fair pricing.

How it compares

Rated 4.8 against a 4.63 average across the 451 aircon repair businesses listed here.
Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 86

Review volume 100

Review recency 100

Review sentiment 73

Profile completeness 100

Verification 30

Rating breakdown

306

Common questions

How long does an aircon chemical cleaning take?: Review text does not specify duration; their website lists chemical cleaning from RM150.
Do they charge extra for diagnosis?: Their website lists Aircond Troubleshooting & Diagnosis at RM99. Multiple reviewers confirm no hidden charges.
Is Hassan available for emergencies?: Reviews mention fast response and on-time arrival, but no explicit 24/7 emergency cover stated.

Contact

Phone: +6018-7888677
Website: http://mrproblemshop.com/
Address: Block E1-25B, 06, Jalan PJU 1/42, Dataran Prima, 47301 Petaling Jaya, Selangor
Open in Google Maps

Last verified 2026-09-29

Opening hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Aircond Chemical Cleaning (Chemical Wash)Basic House CleaningAircond Basic Cleaning (Water Based)Deep CleaningAircond Troubleshooting & DiagnosisOn-Site Curtain CleaningMattress CleaningAircond Overhaul Cleaning

Published prices

Aircond Chemical Cleaning (Chemical Wash): From RM150.00 MYR
Basic House Cleaning: From RM150.00 MYR
Aircond Basic Cleaning (Water Based): From RM90.00 MYR
Deep Cleaning: From RM360.00 MYR
Aircond Troubleshooting & Diagnosis: RM99.00 MYR
On-Site Curtain Cleaning: From RM80.00 MYR

As published by the business on its own website; not independently verified.

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One customer praised Mr Dinesh's technical skill and thorough chemical wash on six units at reasonable rates. Another cancelled without notice the day of service, citing unavailable staff. Evidence is limited to two reviews spanning two years.

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