What's included in your installation packages?

Their website advertises packages, but reviews note copper piping and wiring are extra charges, not included as standard.

What warranty do you offer?

One-month warranty on installation; if a unit fails shortly after, they will return to fix it.

How long does quoting take?

Recent reviews show quote turnaround is inconsistent. Some customers waited weeks without updates despite follow-up reminders.

Perniagaan Elektrik Seagull (Puchong) Sdn. Bhd.

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 50 Google reviews · How we rank ›

4.0(50) 67 composite score See reviews on Google ✓ Google-verified

Commercial & Industrial AirconAircon RepairAircon Installation

Perniagaan Elektrik Seagull (Puchong) Sdn. Bhd.

Services: Commercial & Industrial Aircon, Aircon Repair, Aircon Installation
Reviews: 50

What recent reviews say

Five-star reviews consistently highlight competitive prices, friendly staff, and honest diagnostics with no hidden add-ons. However, a cluster of one-star complaints spanning the past year document unresponsive quoting (ghosting for weeks), delayed updates, and warranty issues within months of purchase. The split between loyal repeat customers and frustrated prospects seeking quotes suggests sales service outperforms follow-up.

Recent shift: Service consistency has worsened. Three to five one-star complaints in the past year focus on slow quoting and poor follow-up, a shift from the five-star feedback (mostly 2-3 years old) which praised responsiveness and quick turnaround.

Praised for

fair pricing
professional technicians
responsive sales team
honest diagnosis
competitive rates

Watch-outs

poor follow-up on quotes
after-sales issues
delayed communication
slow service

fair-pricingskilled-technicianprofessional-servicehonest-diagnosispoor-communicationpoor-followupdelayed-service

Best for: Buyers seeking value on residential aircon units or small commercial systems in Puchong.

Think twice if: You need quick responses to quotes or warranty support; recent complaints show quote follow-up can stall for weeks.

Strengths

Competitive pricing with no hidden add-ons
Friendly, knowledgeable staff
Wide range of unit types (residential to marine)
Repeat customer loyalty

Worth knowing

Installation includes one-month warranty for defective units
Packages advertised do not include copper piping and wiring as standard
Repeat customers report purchasing 4+ units over time
One customer received replacement visit within days of unit failure

What reviews say by service

Aircon Installation: Praised for competitive package pricing; some customers report hidden costs (copper, wiring) and one early failure requiring replacement visit.
Aircon Repair: Limited direct evidence; one early-warranty failure was handled by return visit, but after-sales claims suggest slow response.
Commercial & Industrial Aircon: Sales team responsive and helpful for quotation and procurement of VRV/VRF and commercial units; no service complaints on commercial work.

How it compares

Rated 4 against a 4.64 average across the 433 aircon repair businesses listed here.
Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 46

Review volume 74

Review recency 100

Review sentiment 50

Profile completeness 100

Verification 30

Rating breakdown

Common questions

What's included in your installation packages?: Their website advertises packages, but reviews note copper piping and wiring are extra charges, not included as standard.
What warranty do you offer?: One-month warranty on installation; if a unit fails shortly after, they will return to fix it.
How long does quoting take?: Recent reviews show quote turnaround is inconsistent. Some customers waited weeks without updates despite follow-up reminders.

Contact

Phone: +6016-3300643
Website: https://www.seagullaire.com/
Address: 12, Jalan Bandar Tiga, Pusat Bandar Puchong, 47100 Puchong, Selangor
Open in Google Maps

Last verified 2026-08-30

Opening hours

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-18:00
Friday: 09:30-18:00
Saturday: 09:00-18:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Wall Mounted Non-Inverter air-conditioning unitsWall Mounted Inverter air-conditioning unitsCassette Non-Inverter air-conditioning unitsCassette Inverter air-conditioning unitsPortable airconVRV/VRF systemCeiling Exposed commercial air-conditioningCeiling Concealed/Ducted commercial air-conditioning

As published by the business on its own website; not independently verified.

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