51 low data
Patak Air-Cond & Electrical Service
5.0(5)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation
R&E AIR COND SPECIALIST SDN BHD
Aircon InstallationAircon RepairResidential / Home Aircon Specialist
- Services
- Aircon Installation, Aircon Repair, Residential / Home Aircon Specialist
- Reviews
- 19
What recent reviews say
R&E air-cond experienced strong early reviews praising speed and professionalism, but recent complaints centre on deteriorating after-sales care, staff departures leaving customers without recourse, and disputes over warranty coverage on failed parts. Several long-standing customers report ongoing issues and inflated repair quotes over years.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- fast service
- professional technicians
- reasonable pricing (past)
Watch-outs
- poor after-sales support
- warranty disputes
- staff turnover blamed for failures
- unresponsive handling
professional-servicefast-responsepoor-followuppoor-communication
Best for: homeowners seeking quick installation quotes and initial checks
Think twice if: you expect reliable after-sales support or warranty clarity; staff changes and poor followup are recurring complaints
Strengths
- responsive initial service
- professional presentation
- multi-brand support
Worth knowing
- Sales staff turnover (Sean's departure noted as breaking trust and handover)
- Daikin multi-split inverters promoted then blamed for repeated failures
- Warranty disputes over parts coverage despite valid manufacturer cover
- Repair costs cited: RM250 capacitor charge; customers spent 4-5k over 5 years on repairs
What reviews say by service
- Aircon Installation
- praised early (2019 and earlier) for professionalism and speed; recent complaint flagged poor long-term reliability of installed units
- Aircon Repair
- mixed: responsive on early calls, but newer reviews cite unresponsiveness, warranty disputes, and inflated quotes
- Residential / Home Aircon Specialist
- customers report years of ongoing issues and lack of accountability after installation
How it compares
- Rated 4.1 against a 4.59 average across the 645 aircon installation businesses listed here.
- Has more Google reviews than 74% of the businesses in this directory.
How we scored this
Ranking Method Star rating 58
Review volume 56
Review recency 0
Review sentiment 47
Profile completeness 75
Verification 0
Rating breakdown
5
14
4
0
3
1
2
0
1
4
Common questions
- Do spare parts fall under warranty?
- Disputed. Company told one customer spare parts are excluded despite valid manufacturer warranty; Daikin confirmed coverage but R&E charged RM250 anyway.
- How quick is their service?
- Early reviews cite fast response; recent reviews describe delays and unresponsiveness after staff turnover.
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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Aircon Installation