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R&E AIR COND SPECIALIST SDN BHD

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 19 Google reviews · How we rank ›

4.1(19) 51 low data composite score See reviews on Google ✓ Google-verified
Aircon InstallationAircon RepairResidential / Home Aircon Specialist
R&E AIR COND SPECIALIST SDN BHD
Location
KUCHAI LAMA, Kuala Lumpur
Services
Aircon Installation, Aircon Repair, Residential / Home Aircon Specialist
Reviews
19
Ranking
#358 in Aircon Installation
Best for
homeowners seeking quick installation quotes and initial checks

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What recent reviews say

R&E air-cond experienced strong early reviews praising speed and professionalism, but recent complaints centre on deteriorating after-sales care, staff departures leaving customers without recourse, and disputes over warranty coverage on failed parts. Several long-standing customers report ongoing issues and inflated repair quotes over years.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast service
  • professional technicians
  • reasonable pricing (past)
Watch-outs
  • poor after-sales support
  • warranty disputes
  • staff turnover blamed for failures
  • unresponsive handling
professional-servicefast-responsepoor-followuppoor-communication
Best for: homeowners seeking quick installation quotes and initial checks
Think twice if: you expect reliable after-sales support or warranty clarity; staff changes and poor followup are recurring complaints

Where this business shines

  • responsive initial service
  • professional presentation
  • multi-brand support

Worth knowing

  • Sales staff turnover (Sean's departure noted as breaking trust and handover)
  • Daikin multi-split inverters promoted then blamed for repeated failures
  • Warranty disputes over parts coverage despite valid manufacturer cover
  • Repair costs cited: RM250 capacitor charge; customers spent 4-5k over 5 years on repairs

What reviews say by service

Aircon Installation
praised early (2019 and earlier) for professionalism and speed; recent complaint flagged poor long-term reliability of installed units
Aircon Repair
mixed: responsive on early calls, but newer reviews cite unresponsiveness, warranty disputes, and inflated quotes
Residential / Home Aircon Specialist
customers report years of ongoing issues and lack of accountability after installation

How it compares

  • Rated 4.1 against a 4.59 average across the 687 aircon installation businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 58
Review volume 56
Review recency 0
Review sentiment 47
Profile completeness 75
Verification 0

Rating breakdown

5
14
4
0
3
1
2
0
1
4

Common questions

Do spare parts fall under warranty?
Disputed. Company told one customer spare parts are excluded despite valid manufacturer warranty; Daikin confirmed coverage but R&E charged RM250 anyway.
How quick is their service?
Early reviews cite fast response; recent reviews describe delays and unresponsiveness after staff turnover.

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Last updated 2026-09-29