- Can they come out on public holidays or outside business hours?
- Yes. Reviewers confirm Om attended emergencies on public holidays and worked past dinner time to resolve urgent issues.
- Do they call back after the repair is done?
- Yes. One reviewer noted a follow-up call the next day after a major electrical fault was fixed, checking for any persisting problems.
- Do they push unnecessary repairs or expensive solutions?
- No. Reviewers praised Om for recommending only what was needed (e.g., tightening loose connections instead of suggesting expensive replacements) and explaining the temporary fix if issues recur.