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CoolTech Aircon Solutions

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 26 Google reviews · How we rank ›

4.8(26) 72 composite score See reviews on Google ✓ Google-verified
Aircon InstallationAircon RepairAircon Servicing & Chemical WashCommercial & Industrial Aircon24/7 Emergency Callout
CoolTech Aircon Solutions
Location
Taman Desa Serdang, Seri Kembangan
Services
Aircon Installation, Aircon Repair, Aircon Servicing & Chemical Wash
Reviews
26
Ranking
#183 in Aircon Installation
Best for
homeowners needing quick routine servicing or emergency callouts

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Most customers report swift, competent work at fair prices with clean sites afterward. One recent install fell short: charges were not fully explained upfront, piping costs ballooned mid-job, and drainage was tackled unprofessionally when questioned, with no follow-up accountability shown.

The team typically handles emergency calls on tight timelines and manages routine servicing smoothly. The problem emerges when installations hit complexity or add-on costs, where clearer communication and better problem-solving are needed from the start.

Recent shift: One negative 1-star review four days ago broke a 96% five-star pattern. The complaint centres on installation transparency, pricing, and accountability-a shift from consistent prior praise for speed and professionalism, suggesting a possible process or communication gap emerging on complex jobs.

Praised for
  • fast installation and service
  • professional technicians
  • reasonable pricing
  • clean workmanship
  • punctual arrival
Watch-outs
  • hidden charges and poor upfront transparency
  • incomplete installation (missing parts, poor drainage)
  • lack of accountability when issues raised
  • unprofessional technical guidance
punctualfast-responsefair-pricingskilled-technicianpoor-communicationupselling-unneeded-partsclean-workmanshipresponsive-emergency
Best for: homeowners needing quick routine servicing or emergency callouts
Think twice if: you need a complex install; clarify all material costs and limitations upfront before committing

Where this business shines

  • fast turnaround on installations and repairs
  • handles emergency calls evenings and weekends
  • competitive pricing for routine work
  • clean, neat workmanship

Worth knowing

  • Technicians arrived at 7:30 PM on Sunday for emergency call
  • RM300 Shopee installation package included only 6 feet of copper piping (additional RM280 charged for extension)
  • remote holder not installed in one case
  • chemical cleaning service offered
  • VRF/VRV systems handled

What reviews say by service

Aircon Installation
fast and neat when routine; hidden costs and poor technical guidance reported on complex jobs
Aircon Repair
quick resolution of error codes and emergency faults; punctual attendance praised
Aircon Servicing & Chemical Wash
efficient, clean work; professional service and fair pricing noted consistently
24/7 Emergency Callout
responsive on evenings and weekends; problem solved promptly
Commercial & Industrial Aircon
VRF/VRV installation offered; no direct review evidence

How it compares

  • Rated 4.8 against a 4.63 average across the 451 aircon repair businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 79
Review volume 62
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
0
3
0
2
0
1
1

Common questions

Do you do emergency callouts evenings and weekends?
Yes. A customer reported a technician arriving at 7:30 PM on a Sunday for an emergency issue.
What does a Shopee installation package include?
The RM300 package includes 6 feet of copper piping and installation labour. Additional piping costs extra.
Can you service all unit types?
Their website lists split units, cassette systems, ducted units, and VRF/VRV systems, plus chemical cleaning.
Request a quote

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Last updated 2026-09-29