Do prices on the website match what I'll pay?

Multiple reviews report final charges exceed advertised rates. One reviewer paid RM 215 for gas refill against website rates of RM 80-RM 120. Costs often increase after technician arrival with claims of 'standard rates' or extra parts needed.

What areas do you service?

Their website lists Kuala Lumpur, Maluri, Bandar Baru Sentul, Bandar Tasik Selatan, Bangsar, Bukit Bintang, Bukit Jalil, Damansara Indah, and Desa Petaling.

Dr Air - Aircond Service Specialist in KL

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 66 Google reviews · How we rank ›

3.2(66) 47 low data composite score See reviews on Google ✓ Google-verified Publishes prices

Aircon Servicing & Chemical WashAircon RepairAircon InstallationCommercial & Industrial Aircon

Dr Air - Aircond Service Specialist in KL

Services: Aircon Servicing & Chemical Wash, Aircon Repair, Aircon Installation
Reviews: 66

What recent reviews say

Most reviews describe service that falls short: technicians overfill gas, overcharge beyond website rates, skip proper diagnosis, and leave problems unresolved. A handful praise speed and cleanliness, but complaints about broken parts, missed appointments, and ignored messages far outweigh positive experiences. Evidence is thin on what makes them reliable.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

fast service
clean workmanship
friendly staff

Watch-outs

overcharging beyond advertised price
price bait-and-switch tactics
poor diagnostic work and overfilling freon
no follow-up after service problems
unprofessional technicians
missed appointments and no replies

overpricedpoor-communicationno-showupselling-unneeded-partsdelayed-service

Think twice if: Reviewers report final charges significantly exceed advertised rates, technicians recommend unnecessary parts, and complaints go unanswered.

Strengths

Published pricing online
Wide service range including commercial systems

Worth knowing

Technician 'Jason' mentioned positively by name
Common complaint: freon overfilled, damaging compressors
Website rates (e.g. General Cleaning RM 120 wall-mounted) reportedly don't match final invoices
Appointment no-shows and unresponded follow-up messages reported across multiple years

What reviews say by service

Aircon Servicing & Chemical Wash: Reviewers report overcharging, unnecessary part replacements, and incomplete cleaning despite website pricing.
Aircon Repair: Technicians overfill freon causing damage, misdiagnose faults, and charge twice for the same issue without resolution.
Aircon Installation: Limited review evidence; website lists prices from RM 280-RM 350 but final charges reported higher than quoted.
Residential / Home Aircon Specialist: Complaints of price gouging, poor workmanship, and service problems left unresolved.
Commercial & Industrial Aircon: No clear review evidence specific to commercial or industrial work.

How it compares

Rated 3.2 against a 4.64 average across the 433 aircon repair businesses listed here.
Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 5

Review volume 79

Review recency 41

Review sentiment 40

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do prices on the website match what I'll pay?: Multiple reviews report final charges exceed advertised rates. One reviewer paid RM 215 for gas refill against website rates of RM 80-RM 120. Costs often increase after technician arrival with claims of 'standard rates' or extra parts needed.
What areas do you service?: Their website lists Kuala Lumpur, Maluri, Bandar Baru Sentul, Bandar Tasik Selatan, Bangsar, Bukit Bintang, Bukit Jalil, Damansara Indah, and Desa Petaling.

Contact

Phone: +6018-2370815
Website: https://drair.com.my/
Address: 9 Jalan Jejaka 7, Taman Maluri Cheras, 55100 Kuala Lumpur
Open in Google Maps

Last verified 2026-08-30

Opening hours

Monday: 10:00-19:00
Tuesday: 10:00-19:00
Wednesday: 10:00-19:00
Thursday: 10:00-19:00
Friday: 10:00-19:00
Saturday: 10:00-19:00
Sunday: Closed

As listed on Google.

From their website

Services listed

General CleaningOverhaul CleaningInstallationRepairMaintenanceCommercial Aircond ServiceCentral Air Conditioning SystemsVRV/VRF Systems

Published prices

General Cleaning - Wall Mounted: RM 120/unit
General Cleaning - Cassette/Ceiling: RM 180/unit
Overhaul Cleaning - Wall Mounted: RM 180/unit
Overhaul Cleaning - Cassette/Ceiling: RM 350/unit
Installation - 1.0 hp: RM 280
Installation - 1.5 hp: RM 300

As published by the business on its own website; not independently verified.

Request a quote

Similar air conditioning contractors nearby

57 low data

Syukur Resources Engineering

5.0(3)

All three reviewers praise Syukur Resources for fair rates (RM85-RM98 per job), polite technicians who call ahead, and willingness to answer questions honestly. One reviewer noted the team lacks complete equipment on first visits but has returned to their premises for follow-up work.

Aircon Servicing & Chemical WashAircon Installation

View profile