Core details are sourced from this business's Google Business Profile (checked 2026-09-29).
The business holds a 4.5-star rating across 34 reviews (79% five-star). Review text is sparse, offering limited insight into specific air conditioning services.
Based on limited recent reviews, so treat this as low-confidence.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Shah Services repeatedly fixed air-con problems that other contractors left unresolved, earning trust through competent diagnosis and honest pricing. Technicians arrive on time, work neatly, and stay in touch after the job to check the unit still cools properly; named staff Azri and Naim are called out for professionalism. The business handles service, chemical cleaning, gas top-ups, drainage repairs, and full installation across Shah Alam and KL. No recent complaints surface in their 158 reviews; the consistent thread is that units cool noticeably better after their visit, and customers report they need fewer units running to feel cold.
Recent reviews show serious issues: customers report staff no-shows on scheduled days without notice, units leaking within a month post-service with no warranty cover, and dismissive aftercare when problems arise. One five-star review from six years ago offers limited counterweight to sustained one-star complaints about reliability and cost.
Last updated 2026-09-29
