Guan Leong Air-Cond & Electrical Works

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 31 Google reviews · How we rank ›

2.7(31) 48 low data composite score See reviews on Google ✓ Google-verified

Aircon Installation24/7 Emergency Callout

Location: Kepong Baru, Kuala Lumpur
Services: Aircon Installation, 24/7 Emergency Callout
Reviews: 31
Ranking: #414 in Aircon Installation

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What recent reviews say

Nearly half of reviews are one or two stars, with repeated complaints about poor warranty support, staff who ignore calls and messages, and deposit handling practices that customers dispute. A few earlier reviews mention inventory of spare parts and occasional on-time first visits, but current feedback emphasises unresponsiveness after payment and difficulty reaching technicians for follow-up work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

used/spare parts availability
punctual on first visit

Watch-outs

poor after-sales warranty response
unreliable phone contact
deposit disputes and questionable charges
missed emergency appointments

no-showpoor-communicationpoor-followupdelayed-servicerude-staff

Think twice if: Those needing reliable warranty follow-up or emergency response; staff are hard to reach after payment.

Where this business shines

stock of used spare parts and units
available 7 days a week

Worth knowing

deposit receipt disputes reported
warranty claims go unanswered
staff ignore calls and messages after payment
technicians reported unavailable for follow-up visits
replacement compressors charged RM200-300 per incident

What reviews say by service

Aircon Installation: installation said to be on-time initially, but follow-up warranty claims go unanswered
24/7 Emergency Callout: emergency Sunday appointments refused; staff hard to reach

How it compares

Rated 2.7 against a 4.59 average across the 687 aircon installation businesses listed here.
Has more Google reviews than 81% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 2

Review volume 65

Review recency 88

Review sentiment 40

Profile completeness 75

Verification 0

Rating breakdown

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K.L. Voon Air-Conditioning

4.9(46)✓ Google-verified

Technicians turn up on time, work carefully through each unit, and explain what they're doing without pushing extra charges. Reviewers note quick WhatsApp responses and willingness to handle tricky setups (like roof installations with solar panels) that other companies refuse. K.L. Voon handles repairs, servicing with chemical wash, and new installations across residential units. The owner, Mr Voon, is named positively for arranging fast callouts and keeping fees reasonable. No complaints appear in the review sample.

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