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MOZAZ RESOURCES

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 100 Google reviews · How we rank ›

4.3(100) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashAircon RepairAircon Installation
MOZAZ RESOURCES
Location
Bandar Sri Permaisuri, Kuala Lumpur
Services
Aircon Servicing & Chemical Wash, Aircon Repair, Aircon Installation
Reviews
100
Ranking
#124 in Aircon Servicing & Chemical Wash
Best for
Office and home owners wanting documented, transparent service with detailed post-work reporting.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Many customers report responsive, professional work with fair pricing on routine servicing. However, a consistent minority report post-service leaks, apparent upselling of copper upgrades and gas refills they claim were unneeded, and labour charges they felt excessive compared to online part prices. Warranty complaints suggest 30 days on new installs may fall short of expectations.

Praised for
  • responsive admin and fast replies
  • honest diagnosis and clear communication
  • professional installation and repair work
  • reasonable prices for servicing
Watch-outs
  • water leakage issues after service
  • suspected upselling of unnecessary parts (gas refills, copper sizes)
  • short warranty periods on new units
  • overcharging for labour and spare parts
punctualhonest-diagnosisfair-pricingoverpricedskilled-technicianprofessional-servicepoor-followupupselling-unneeded-parts
Best for: Office and home owners wanting documented, transparent service with detailed post-work reporting.
Think twice if: History of leakage issues post-service and customer concerns about upselling parts and labour markups warrant clarification before booking.

Where this business shines

  • licensed, bonded, and insured
  • transparent pricing published on website
  • responsive admin team
  • detailed work reports provided to customers

Worth knowing

  • Team provides written work summary reports with invoices
  • Multiple quotation quotes offered based on customer requests before work
  • General service from RM 75 per unit; chemical service RM 150–220; installation RM 240–360 depending on horsepower
  • One long-term customer used their service for almost 3 years without issues

What reviews say by service

Aircon Servicing & Chemical Wash
Customers praise quick turnaround and clear communication; complaints centre on post-service leaks going unresolved.
Aircon Installation
Praised for professional work and detailed explanation; some customers report upselling of larger copper sizes and higher gas charges than expected.
Aircon Repair
Skilled at fixing old units; leakage repairs draw mixed feedback, with some unresolved after service.

How it compares

  • Rated 4.3 against a 4.62 average across the 331 aircon servicing & chemical wash businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 57
Review volume 87
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
82
4
1
3
1
2
1
1
15

Common questions

Do you provide a warranty on new installations?
Customers report a 30-day warranty on new units, though some felt this period was too short.
Do you offer quotes before work begins?
Yes. The business provides multiple quotations based on specific requests and informs customers before replacing anything.
What are your opening hours?
The business publishes opening hours for 7 days a week; contact them directly for exact times.

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Strong technicians deliver clean work when everything goes smoothly, but delays, missed appointments, and service failures underscore serious operational gaps. Reviewers report leaks and mechanical sounds appearing after servicing where none existed before, with staff often refusing accountability. Upselling pressure and attempts to intimidate customers with invoice threats further erode trust. Service quality is inconsistent. Named technicians like Mandeep and Abrar earn consistent praise for professionalism and transparency, yet others on the team create problems that admin then deflects with age-of-unit excuses. Pricing is listed clearly on their website, but repair costs and add-ons often come as surprises or disputes after the fact.

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Last updated 2026-09-29