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Zaza Aircon Services

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 190 Google reviews · How we rank ›

4.4(190) 75 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashAircon RepairAircon InstallationCommercial & Industrial Aircon
Zaza Aircon Services
Services
Aircon Servicing & Chemical Wash, Aircon Repair, Aircon Installation
Reviews
190

What recent reviews say

Zaza splits sharply between five-star regulars who praise named technicians Mandeep and Abrar for clean work and fair pricing, and one-star customers reporting missed appointments, water leaks after service, and hard-sell tactics for gas top-ups. Strong technical performance when the job goes well; accountability breaks down when problems emerge.

The best experience comes from straightforward general service calls in familiar areas like Setia Alam and Cheras. The worst involves missed reschedules, leaks traced to poor workmanship, and staff denying responsibility while upselling repairs. Several reviews suggest technicians blame pre-existing faults rather than admit service errors.

Praised for
  • clean workmanship
  • skilled technicians by name
  • transparent pricing and communication
  • responsive to follow-up
Watch-outs
  • missed appointments and delays
  • water leaks after service
  • aggressive upselling of gas and sensors
  • poor accountability for damage
skilled-technicianclean-workmanshipfair-pricingdelayed-serviceno-showpoor-followupupselling-unneeded-partshonest-diagnosis
Best for: Customers needing straightforward general servicing with named reliable technicians in outer KL suburbs.
Think twice if: Hesitant about missed appointments, leak risks post-service, or staff pushing add-ons like gas top-ups without clear need.

Strengths

  • published pricing transparent upfront
  • named high-performing technicians
  • service areas beyond city centre
  • same-day or next-day booking available

Worth knowing

  • Technicians Mandeep and Abrar named repeatedly for quality work
  • Technician team 04 (Zaheer and Waheeed) also praised
  • RM150 charged for hose repairs claimed unrelated to service
  • Staff push gas top-up as SOP threat to landlord
  • One customer charged RM65 per unit for general service, another RM75 listed on website
  • Missed appointments rescheduled twice before arrival
  • Post-service leaks and unusual sounds reported in multiple complaints

What reviews say by service

Aircon Servicing & Chemical Wash
Post-service leaks and unusual sounds reported; best experiences praise clean, professional work by named technicians.
Aircon Repair
Mixed results; staff deny responsibility for damage and upsell repairs without acknowledging service fault.
Aircon Installation
Limited review detail; website lists tiered pricing from RM240 to RM410+.
Residential / Home Aircon Specialist
Strong when technicians like Mandeep and Abrar handle jobs; accountability issues when problems arise post-service.

How it compares

  • Rated 4.4 against a 4.64 average across the 433 aircon repair businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
151
4
8
3
3
2
4
1
24

Common questions

What is the cost of a general air conditioning service?
Their website lists RM75 per unit for wall-mounted general service and RM130 per unit for ceiling cassette units.
Do they service air cons outside central Kuala Lumpur?
Yes, reviewers confirm they travel to outer areas like Setia Alam, and their website claims coverage across Kuala Lumpur and Selangor.
How quickly can they arrive for an appointment?
One customer reported a two-hour wait and multiple appointment reschedules; others were served the next day. Booking speed varies.
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Last updated 2026-08-30