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Zaza Aircon Services

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 191 Google reviews · How we rank ›

4.3(191) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & Chemical WashCommercial & Industrial AirconResidential / Home Aircon SpecialistAircon RepairAircon Installation
Zaza Aircon Services
Location
Bandar Sri Permaisuri, Cheras
Services
Aircon Servicing & Chemical Wash, Commercial & Industrial Aircon, Residential / Home Aircon Specialist
Reviews
191
Ranking
#101 in Aircon Servicing & Chemical Wash
Best for
routine servicing if you can book technicians Mandeep or Abrar directly

Core details are sourced from this business's Google Business Profile (checked 2026-09-29). Website-sourced details were fetched 2026-08-29.

What recent reviews say

Strong technicians deliver clean work when everything goes smoothly, but delays, missed appointments, and service failures underscore serious operational gaps. Reviewers report leaks and mechanical sounds appearing after servicing where none existed before, with staff often refusing accountability. Upselling pressure and attempts to intimidate customers with invoice threats further erode trust.

Service quality is inconsistent. Named technicians like Mandeep and Abrar earn consistent praise for professionalism and transparency, yet others on the team create problems that admin then deflects with age-of-unit excuses. Pricing is listed clearly on their website, but repair costs and add-ons often come as surprises or disputes after the fact.

Praised for
  • fast service and cleanliness
  • skilled technicians (Mandeep, Abrar, Zaheer, Waheeed praised)
  • transparent communication and willingness to negotiate
  • good workmanship on successful jobs
Watch-outs
  • repeated missed appointments and long rescheduling delays
  • aircon problems introduced or worsened after service (leaks, strange sounds)
  • upselling pressure, especially gas top-ups and unnecessary parts
  • poor accountability when issues arise; staff blame customer or unit age
  • lack of responsibility for damage caused during visits
  • slow follow-up and revisits
punctualskilled-techniciandelayed-serviceno-showclean-workmanshippoor-followupupselling-unneeded-partspoor-communicationhonest-diagnosis
Best for: routine servicing if you can book technicians Mandeep or Abrar directly
Think twice if: you prioritize first-time reliability; multiple reviewers report problems after service, missed appointments, and resistance to accountability

Where this business shines

  • named technicians with strong individual track records
  • published pricing and willingness to discuss discounts
  • service areas extend to outer suburbs (Setia Alam mentioned)
  • wide range of services from installation to VRF systems

Worth knowing

  • Technicians Mandeep, Abrar, Zaheer, and Waheeed named for high-quality work
  • Staff resistance to accountability when leaks or noise appear after service
  • Upselling of gas top-ups reported as persistent and sometimes framed as invoice threat to intimidate
  • Admin blamed customer or unit age rather than investigating technician error
  • Long delays (2+ hours wait, 1 week for revisits reported)

What reviews say by service

Aircon Servicing & Chemical Wash
Excellent finish when staff perform carefully, but consistent reports of leaks and noise appearing after routine service
Aircon Repair
Follow-up repairs delayed; staff deflect blame to customer or unit age rather than investigating their own work
Residential / Home Aircon Specialist
Work quality varies sharply by technician; some jobs perfect, others cause damage or mechanical failure
Aircon Installation
Limited direct review evidence, but pricing is transparent and posted on website

How it compares

  • Rated 4.3 against a 4.63 average across the 451 aircon repair businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

What earned this score?

Ranking Method
Star rating 55
Review volume 99
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
151
4
8
3
3
2
4
1
25

Common questions

Do you cover areas outside Kuala Lumpur?
Their website lists Kuala Lumpur and Selangor as service areas. One reviewer confirmed service in Setia Alam.
Can I request a specific technician?
Reviews mention Mandeep, Abrar, Zaheer, and Waheeed by name as high-quality workers. You may want to ask the admin directly.
What is included in general servicing?
One reviewer described general service as: fin wiping, washing cover and filter, and compressor PSI check. Chemical service costs more and is listed separately on their website.
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Last updated 2026-09-29