Do they work on weekends?

Yes. The business publishes opening hours for 7 days a week, including weekends.

Can I request a specific language-speaking technician?

Customer service says yes, but recent reviews report technician substitutions without prior notice. Confirm again the day before and morning of your appointment.

Do bulk discounts apply if I have multiple ACs serviced on the same day?

Yes, discounts increase with unit count, but only if all units are completed on one visit. Rescheduled jobs may be charged at single-unit rates.

Up Your Home Services Sdn Bhd

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 110 Google reviews · How we rank ›

4.5(110) 75 composite score See reviews on Google ✓ Google-verified

24/7 Emergency CalloutAircon Installation

Services: 24/7 Emergency Callout, Aircon Installation
Reviews: 110

What recent reviews say

Most recent customers report professional technicians and solid work, especially on routine servicing and repairs. However, a pattern of missed appointments, last-minute schedule changes, and failures to communicate substitutions has eroded confidence among long-term clients. Billing disputes, particularly around bulk discounts lost to rescheduling, suggest administrative issues beyond field performance.

Praised for

professional and skilled technicians
thorough cleaning and maintenance
responsive customer service
reliable and trustworthy
fair and transparent pricing

Watch-outs

last-minute cancellations and rescheduling
poor communication about technician changes
billing disputes and lost discounts
inconsistent workmanship and supervision
scheduling delays

skilled-technicianprofessional-serviceclean-workmanshipdelayed-serviceno-showpoor-communicationfair-pricing

Best for: property managers and homeowners seeking routine maintenance and repairs from a large team.

Think twice if: you value punctual appointments. Recent reviews cite last-minute rescheduling, missed time slots, and unannounced technician substitutions.

Strengths

skilled technicians who work thoroughly
transparent communication during service
handles both residential and commercial jobs
responsive to enquiries

Worth knowing

named technicians Sandeep and Mizi praised for work quality
boss Wong known for going extra miles to fix accidents caused by staff
staff make multiple trips to service homes
customer service confirms appointments the night before and morning of
customers receive driver details when delayed

What reviews say by service

Residential / Home Aircon Specialist: thorough servicing and chemical wash; staff hard-working but occasionally careless without supervision
Aircon Servicing & Chemical Wash: customers praise routine cleaning quality; bulk discounts apply but lost when jobs require rescheduling
Aircon Repair: technicians handle repairs professionally but communication failures on substitutions undermine trust
Commercial & Industrial Aircon: serves multi-unit properties; diagnosis and maintenance knowledge praised
24/7 Emergency Callout: scheduling reliability is the weak point; frequent last-minute delays and rescheduling
Aircon Installation: limited direct review evidence on installation quality

How it compares

Rated 4.5 against a 4.61 average across the 188 24/7 emergency callout businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 68

Review volume 89

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do they work on weekends?: Yes. The business publishes opening hours for 7 days a week, including weekends.
Can I request a specific language-speaking technician?: Customer service says yes, but recent reviews report technician substitutions without prior notice. Confirm again the day before and morning of your appointment.
Do bulk discounts apply if I have multiple ACs serviced on the same day?: Yes, discounts increase with unit count, but only if all units are completed on one visit. Rescheduled jobs may be charged at single-unit rates.

Request a quote

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