Are they open on weekends?

Yes, they publish opening hours 7 days a week.

Can I request a specific technician?

Customers have requested specific technicians by language or prior relationship, but recent reviews show substitutions happen without prior notice if the primary technician is unavailable.

Do they charge for site visits and quotes?

One review from 2 years ago mentions paying a fee for a site visit and quotation, but did not receive the written quotation afterward. No other pricing details in recent reviews.

Up Your Home Services Sdn Bhd

Updated 2026-09-29 · 11,662 reviewed · 1,017 listed · Scored from 112 Google reviews · How we rank ›

4.4(112) 76 composite score See reviews on Google ✓ Google-verified

Aircon Servicing & Chemical WashCommercial & Industrial AirconResidential / Home Aircon SpecialistAircon RepairAircon Installation24/7 Emergency Callout

Location: Setapak, Kuala Lumpur
Services: Aircon Servicing & Chemical Wash, Commercial & Industrial Aircon, Residential / Home Aircon Specialist
Reviews: 112
Ranking: #110 in Aircon Servicing & Chemical Wash
Best for: homeowners and small office managers seeking routine aircon servicing from known, skilled staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-29).

What recent reviews say

Work quality is reliable when the job goes ahead, with reviewers naming specific technicians like Joe, Sandeep, and Mizi as hardworking and knowledgeable. However, scheduling instability cuts through praise: several customers report last-minute cancellations, late arrivals without notice, and one customer lost a bulk discount due to a missed appointment window. Management has also struggled with tech changes (technician substitution without warning) and pricing clarity on complex jobs.

Praised for

skilled and hardworking technicians
professional and reliable service
boss follows through on issues
responsive customer service

Watch-outs

last-minute cancellations and rescheduling
poor communication about changes
delayed or late arrivals
pricing disputes over bulk discounts

skilled-technicianfast-responseprofessional-servicedelayed-serviceno-showpoor-communication

Best for: homeowners and small office managers seeking routine aircon servicing from known, skilled staff.

Think twice if: your schedule depends on a confirmed time slot; this business has cancelled and delayed appointments without advance notice in several recent cases.

Where this business shines

named technicians regularly praised
boss personally oversees job approval and fixes
transparent quotations on most jobs
available 7 days

Worth knowing

Technician Joe praised for professionalism and technical skill
Technician Sandeep and Mizi noted for thorough work
Boss Wong personally checks quotations and handles escalations
Last-minute reschedules reported in multiple 2024-2025 reviews
2-year-old customer lost bulk discount due to late arrival and rescheduled service split across two visits
One customer reported technician substitution (different ethnicity than requested) without advance warning

What reviews say by service

Aircon Servicing & Chemical Wash: Thorough cleaning and chemical wash praised; delays and last-minute rescheduling undermine reliability.
Residential / Home Aircon Specialist: Skilled work and clean-up, but booking consistency is weak.
Aircon Repair: Competent repairs when carried out, though one technician queried for phone advice during job.
Aircon Installation: Limited direct praise; no detail in reviews about new installations.
Commercial & Industrial Aircon: Limited direct praise; no detail in reviews about commercial work.
24/7 Emergency Callout: No evidence in reviews about emergency callout responsiveness or availability.

How it compares

Rated 4.4 against a 4.62 average across the 331 aircon servicing & chemical wash businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

What earned this score?

Ranking Method

Star rating 62

Review volume 89

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Are they open on weekends?: Yes, they publish opening hours 7 days a week.
Can I request a specific technician?: Customers have requested specific technicians by language or prior relationship, but recent reviews show substitutions happen without prior notice if the primary technician is unavailable.
Do they charge for site visits and quotes?: One review from 2 years ago mentions paying a fee for a site visit and quotation, but did not receive the written quotation afterward. No other pricing details in recent reviews.

Request a quote

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