Most jobs are handled competently, but the booking and payment system has caused confusion for some customers, including unexpected staff changes and unclear charges. Quote and agree on costs before work starts to avoid complications.
Based on limited recent reviews, so treat this as low-confidence.
Most reviews from 2-3 years ago praise PremisUs for clean, professional aircon and handyman work with polite staff. Recent complaints cite unresponsiveness, year-long delays on projects, and ineffective pest control despite payment. The business appears stronger on service quality than communication and follow-through.
HZ Crescent wins consistent praise for fast turnaround and clean work. Reviewers highlight staff like Akmal and Azmie for their helpfulness and willingness to return if problems resurface. Prices and service quality land as reasonable and reliable across maintenance and repair jobs.
Mark and his team deliver consistent, responsive aircon service over years. Installation is swift and careful, servicing thorough (they clean up and diagnose beyond routine work), pricing fair. One customer found the owner resistant to standard inquiry questions, leading to service cancellation. For most, the reliability and personal attention justify long-term loyalty.
Last updated 2026-08-30
