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ZG Parts Sales & Services Sdn Bhd

Updated 2026-08-30 · 7,984 reviewed · 986 listed · Scored from 82 Google reviews · How we rank ›

5.0(82) 90 composite score See reviews on Google ✓ Google-verified
Aircon Servicing & Chemical WashAircon RepairAircon InstallationCommercial & Industrial Aircon
ZG Parts Sales & Services Sdn Bhd
Services
Aircon Servicing & Chemical Wash, Aircon Repair, Aircon Installation
Reviews
82

What recent reviews say

Across 82 five-star reviews, ZG Parts consistently earns praise for rapid responses, on-time delivery, and authentic air-conditioning components. Staff reply after hours and help troubleshoot orders; a Panasonic partner for over 20 years, they stock hard-to-find parts and handle installations and repairs across Selangor, KL, and Seri Kembangan.

Reviewers highlight professional handling of complex jobs like PCB swaps and outdoor unit replacements completed within hours. Communication is noted as smooth and trustworthy throughout each transaction, from order placement to dispatch and beyond.

Praised for
  • fast response and delivery
  • genuine spare parts
  • professional and friendly staff
  • good communication and follow-up
  • knowledgeable assistance
fast-responsepunctualprofessional-serviceskilled-technicianhonest-diagnosisclean-workmanshipresponsive-emergencyreliable-warrantywell-equipped
Best for: businesses and homeowners needing urgent AC repairs or hard-to-source parts

Strengths

  • Panasonic Authorised Partner
  • stock hard-to-find parts and obsolete items
  • rapid response and same-day or next-day dispatch
  • on-site installation and unit replacement within hours

Worth knowing

  • Mr. Kong praised for personal service and technical support over the phone
  • Panasonic outdoor unit PCB sourced within 3 weeks and replaced on-site in 1 hour
  • staff respond to queries outside office hours
  • genuine spare parts verified across multiple transactions

What reviews say by service

Aircon Repair
PCB and motor failures fixed quickly; outdoor unit replacement completed on-site within 1 hour
Aircon Installation
ceiling cassette and multi-split units installed smoothly with clear communication
Aircon Servicing & Chemical Wash
overhaul cleaning and maintenance orders fulfilled with timely delivery and genuine components
Commercial & Industrial Aircon
VRF system parts and service ordered with professional handling and technical support

How it compares

  • Rated 5 against a 4.64 average across the 433 aircon repair businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 93
Review volume 83
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
82
4
0
3
0
2
0
1
0

Common questions

How quickly can ZG Parts deliver air-conditioning parts?
Most orders ship within 1-2 business days; reviewers report hard-to-find parts (like discontinued remote controllers) arriving within 3 days, and PCB components may take 3 weeks if sourced new.
Do they carry genuine spare parts?
Yes. Reviewers consistently confirm genuine Panasonic and original-equipment components, and the business is a Panasonic Authorised Partner.
Can they handle on-site AC repairs and installations?
Yes. One reviewer had an outdoor unit replaced on-site within 1 hour; they offer installation and maintenance across Selangor, KL, and Seri Kembangan.
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Last updated 2026-08-30